***Daily service consists of a 20-30 minute visit including walking, playing, mid-day meal and/or medication, snacks, potty breaks, and lots of attention. Please know all visit time are approximate within 30 minutes.***
- Scheduling &
visit times: Scheduling
is on a first come first service basis and we will do our best to
accommodate your needs. (ATTA-BOY Pet Sitting Service) will visit at
the requested times as closely as possible. However, if an unforeseen
situation arises, the time may be adjusted. Bedtime visits upon request
for an additional charge
- Confirmation Call (Prior
to out-of-town-Departure): (ATTA-BOY
Pet Sitting Service) will make confirmation call or e-mail no less than
two days before each departure in order to verify that all information
(dates, contact numbers, etc.) are still correct. Since phone mail
messages or e-mails are not 100% reliable, please make sure we speak
personally or e-mail is acknowledged by (Company Name) (please do not
depart town without this). This is to ensure your pet’s needs are
carried out as intended
- Returns: We
understand your plans change and are very flexible if notified. If you
return home early, please notify us immediately.
If, however, you do not notify (ATTA-BOY Pet Sitting Service) of an
early return and (ATTA-BOY Sitting Service) makes a trip and finds you
home, the regular per visit charge applies. Also, please call
e-mail upon your return so we know your were not delayed and your
pet(s) are not left without care
- Cancellations: We
understand your plans change and we, generally, do not charge for
cancellations with adequate notice. However, if you cancel when we are
enroute to your home or have already made the scheduled visit, regular
rates will apply.
HolidayCancellations: Please understand that pet sitting services and kennels receive more requests for reservations than they can handle during these holiday time periods and we may have turned away other clients because we have reserved time for you during a busy season. If you cancel seven days or less beforeany holiday, you will be charged for half of the visits.
- Inclement Weather: Primarily
severe storms, hurricanes, snow/ice conditions etc. You will entrust
(ATTA-BOY Pet Sitting Service) to use best judgment in caring for your
pets(s) and home if we are servicing you at the time of inclement
weather. (ATTA-BOY Pet Sitting Service) will try to carry out your
instructions to the best of (ATTA-BOY Pet Sitting Service) ability. The
care we provide tour our customer’s pets and their safety is our first
concern. Customer selection of a nearby emergency contact has been
inclement weather plan will be as follows: 1) Every effort will be made
to drive to your home; 2) The service schedule may be changed,
interrupted, or altered due to circumstances; 3) If is not possible to
drive safely to your home, your emergency contact will be notified, 4)
You will be notified that the above-mentioned contingency plan has been
- Emergency Contact: (ATTA-BOY Pet Sitting Service) has requested the name and phone number of a person living nearby (with access to your home). This should be a person close enough to walk to your home if roads are impassable (for example, a neighbor). If we are physically unable to drive to your home this information is needed so that we can contact this person to request their assistance to check on your pet(s). Please remember that garage door openers are not operational in the event of power outages. In the event that the customer does not provide a nearby emergency contact with access to your home for (ATTA-BOY Pet Sitting Service), customer realizes that (ATTA-BOY Pet Sitting Service) will provide service but not until conditions allow us to reach your home safely.
- Medications/Vaccinations: (Atta-Boy
Pet Sitting Service) will attempt to administer medications as directed
but cannot be held responsible for complications that arise as a
result. Excessively shy cats with medical problems can be a serious
risk. If you have such an animal, this must be thoroughly discussed. Under
no circumstances will (ATTA-Boy
Pet Sitting Service) service any pet that has any form of contagious
illness. This is for the safety of other customers. (ATTA-Boy Pet
Sitting Service) requires that all pets have the necessary vaccinations
and immunizations before service begins. If (ATTA-Boy Pet Sitting
Service) pet care provider is bitten or exposed to any disease or
ailment received from the client’s pet(s) which has not been properly
or currently vaccinated, the client will be responsible for all costs
and damages that may incur.
- Access to your Home by
customer allows any other person(s) access to their home during
contract period, (ATTA-Boy Pet Sitting Service) cannot be held liable
for any damages to property or pets as a result. Please notify
(ATTA-Boy Pet Sitting Service) if someone will be in your home. Please
also notify the person(s) in your home that (ATTA-BOY Pet Sitting
Service) is coming so that your visitor, as well, is not surprised by
- Fences: Fenced
in yards are wonderful play spaces for pets, however, no fence system is
totally secure for your pet’s safety (ATTA-Boy
Pet Sitting Service) does not accept responsibility or liability for
any customer’s pets that escape, are injured or become lost, fatal or
otherwise, when pets are left out or given access to a fenced in area.
This includes electronic, wood, metal or any other fence types.
- Pet and house clean-up: (ATTA-Boy
Pet Sitting Service) will properly dispose of pet waste and do our best
to clean up any accidents your pet may have. (ATTA-BOY Pet Sitting
Service) is not responsible for carpet/flooring stains created by your
pet(s). We do request that your provide plastic bags, towels, cleaning
products, paper towels, trash bags and indicated where you would like
the waste disposed of.
- Leashes: All
dogs will be required to be on leash during outdoor walks.
- Unforseen purchases: Any
additional necessary costs such as food, litter, cleaning supplies or
other necessary items that contribute to the health and well being of
your pet will be purchased by (ATTA-BOY Pet Sitting Service). We will
retain a receipt and the customer will be responsible for reimbursement
of these times. A $5 trip fee will be applied.
- Animal Behavior: Animals
behavior can be unpredictable. (ATTA-BOY Pet Sitting Service) does not
accept responsibility or liability for animal behavior, normal or
otherwise, which results in injury to the client’s animals. Further, if
an (ATTA-BOY Pet Sitting Service) pet care provider is harmed or
injured by the client’s animals, the client/owner accepts full
responsibility for the cost of any necessary medical attention required
by either this or (ATTA-BOY Pet Sitting Service) the care provider or
by the animals.
- Updates: Please
provide us with any changes regarding your pets’ care and other
- Payment: * Payment is due on or before the 1st day of service for weekend/vacation visits. Clients have the option to post-date their checks to the LAST date of service and will not be cashed until after service is complete. Client will be quoted the rate of the total payment at the time of the confirmation call and (ABPSS) will leave a paid invoice for your records as a receipt. For on-going daily we will invoice you at the end of each month. Payment is due within 10 days of receipt of invoice. A 10% late fee on total invoice amount will apply for late payment and accrue at same rate every 10 days thereafter that payment is not received.
* Return Check Charges: There is a $25 fee for any returned checks.
17. Keys: If
you are not already doing so, consider letting (ABPSS) retain your
house key. In the event of an unexpected trip, you’ll be glad you did.
Keys are kept in a secured lock system and are coded for customer’s
confidentiality. If you choose not to have (ABPSS) retain a key,
picking up and returning your keys requires two extra trips and there
will be a $__ charge per trip for time and mileage. A second option for
key return is via